Refund policy

Returns & Refunds.

You have 14 days from the day you receive your order to request a return for any reason (EU right of withdrawal). Items must be unused and in their original packaging. To start a return, contact us through our Contact page with your order number. Unless the item is faulty, return shipping is paid by the customer. Once we receive and check the item, we refund you within 14 days to your original payment method.

Faulty or damaged items: if your lights arrive damaged or stop working, contact us within 30 days with a photo or short video and we will send a free replacement or a full refund, with no need to return the item. Your statutory rights as a consumer are not affected.