FAQ
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When will my order arrive?
Delivery is free and tracked, and usually takes 12-20 business days. Order by 25 November for Christmas delivery.
Do I need the app?
The remote control works on its own, but the free Bluetooth app unlocks drawing, text, photos, animations and music sync.
Will it work with Irish plugs?
Yes. It comes with a UK/Irish 3-pin plug adapter (5V 2A).
Which size should I choose?
Every size has 400 LEDs. 1m x 1m gives the brightest, most detailed designs for a small window. 2m x 2m is our most popular size for standard windows and doors. 3m x 3m covers large windows and walls with a softer, more spread-out effect.
Can I use it outdoors?
Use it indoors or in sheltered outdoor areas such as a covered porch or behind a window. Keep the power adapter dry.
What if it arrives damaged?
Contact us within 30 days with a photo or video and we will send a free replacement or refund.
Can I return it?
Yes, you have 14 days from delivery to return it. See our Returns & Refunds policy.